Welcome to the WatchTendance FAQ. Below you'll find clear answers to the most frequently asked questions. Click on a question to view the answer.
Simply select the watch of your choice, click on “Add to cart”, then confirm your order by following the secure payment steps.
We accept credit cards (Visa, Mastercard, American Express), PayPal and secure payments via Stripe.
Yes. All transactions on WatchTendance.com are protected by SSL encryption, ensuring complete security of your data.
The average delivery time is 3 to 7 business days depending on your location. Each order is shipped with a tracking number.
Yes, we ship to most countries worldwide. Fees and delivery times may vary depending on the destination.
You will receive a confirmation email with a tracking link as soon as your order is shipped.
Once the product is received and checked, the refund is made within 5 to 10 working days via the same payment method.
Contact our customer service at contact@watchtendance.com to obtain a return label and detailed instructions.
Yes, all our watches are 100% authentic and come from authorized manufacturers or distributors.
Each watch is guaranteed for 2 years against any manufacturing defect.
Contact our after-sales service. Depending on the case, the watch will be replaced free of charge during the warranty period.
You can write to us at contact@watchtendance.com or via the contact form available on our website.
Our team is available Monday to Friday, 9am to 6pm , 24/7 via chat.