Realme Smart Watch 631123000036

The delivery time for orders is divided into two parts.

Processing time includes order verification, processing, quality control, and packaging. Orders take an additional 1 to 2 days to process.

Shipping time refers to the time it takes for items to be shipped from our warehouse to their destination. International delivery typically takes 5-15 business days. Domestic delivery typically takes 3-5 business days. Please note that due to unforeseen circumstances, items may sometimes take longer to arrive at their destination.

Our return and exchange policy is valid for 30 days. After this period, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to confirm its receipt. We will also notify you of the approval or rejection of your refund.

To ensure the longevity and accuracy of your watch, follow these essential tips:

Avoid shocks and prolonged contact with water, especially for non-waterproof models.

Clean the case and bracelet regularly with a soft cloth.

Have your watch serviced every 3 to 5 years by an authorized professional.

Change the battery at the first sign of weakness (for quartz watches).

Store your watch away from humidity, dust and magnetic fields.

By following these simple steps, you will preserve the beauty and proper functioning of your watch for many years.